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Please read these Terms & Conditions carefully before using sonak business solutions private limited recharge, bill payment, banking, AEPS, insurance, QR collection, and travel booking services.
These Terms & Conditions (“Terms”) govern the use of services provided by sonak business solutions private limited Solutions Pvt. Ltd. (“sonak business solutions private limited”, “we”, “our”, or “us”) through our website, applications, APIs, merchant portals, and digital platforms.
By accessing or using sonak business solutions private limited services, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.
sonak business solutions private limited provides digital financial and travel-related services including but not limited to:
Users must provide accurate and complete information during registration, KYC verification, and transaction processing.
Users are responsible for maintaining the confidentiality of their account credentials, passwords, OTPs, transaction PINs, and API keys.
Users agree not to use sonak business solutions private limited services for illegal, fraudulent, unauthorized, or prohibited activities.
sonak business solutions private limited reserves the right to suspend or terminate accounts involved in suspicious activities, policy violations, chargebacks, or fraud-related transactions.
All recharge, bill payment, banking, insurance, QR collection, and travel booking transactions are processed based on service provider availability and technical connectivity.
sonak business solutions private limited shall not be responsible for transaction failures caused by telecom operators, banks, third-party service providers, payment gateways, network issues, or incorrect information entered by users.
Users are advised to verify all transaction details before confirming any payment or booking request.
Refund timelines for failed or pending transactions depend on banking systems, payment gateways, and respective service providers.
Retailers, distributors, and partners may receive commissions or incentives based on business volume, active services, and company policies.
sonak business solutions private limited reserves the right to revise commission structures, incentives, charges, and settlement policies without prior notice.
Wallet balances must be used only for authorized platform transactions and cannot be misused for unlawful activities.
API services provided by sonak business solutions private limited are intended solely for authorized business use.
Users are prohibited from copying, reverse engineering, modifying, abusing, or attempting unauthorized access to sonak business solutions private limited systems or APIs.
Excessive requests, suspicious traffic, or malicious activities may lead to API suspension without notice.
sonak business solutions private limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from service interruptions, technical failures, transaction delays, third-party service issues, or unauthorized account access.
Users agree to use sonak business solutions private limited services at their own risk and acknowledge that service availability may vary depending on telecom operators, banks, and external providers.
sonak business solutions private limited is committed to protecting user privacy and handling data responsibly. By using our services, users agree to the collection and use of information as described in our Privacy Policy.
sonak business solutions private limited reserves the right to suspend, restrict, or terminate user accounts without notice in cases involving:
sonak business solutions private limited reserves the right to modify, update, or revise these Terms & Conditions at any time without prior notice. Updated terms will become effective immediately upon publication on the website.
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of sonak business solutions private limited services shall be subject to the jurisdiction of courts located in India.
For questions, complaints, technical support, or clarification regarding these Terms & Conditions, please contact sonak business solutions private limited support.
support@digirupay.com
+91 9818012343
TA-3107 TF, Okhla Estate Marg, Tughlakabad Extension, Alaknanda, New Delhi, South Delhi- 110019, Delhi
